Insights 
VT 
Notification of Server Upgrade – Jan 15 ,2026
Dear Client, As part of our commitment to providing the most reliable service to our clients, parts of the product …
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Dear Valued Client,
Earlier today, a technical interruption at global upstream exchanges (CME) caused temporary disruptions to pricing and execution for certain products.
As external market conditions continue to improve, liquidity and pricing stability for gold (XAUUSD) have shown clear signs of recovery. Following comprehensive monitoring and evaluation, we have now reopened trading for gold (XAUUSD).
Please note that conditions at the CME exchange and the broader market may still experience intermittent fluctuations. We will continue to monitor liquidity, pricing stability, and execution quality in real time to ensure a smooth trading experience. Other affected products will also be restored gradually based on market conditions.
If you encounter any irregularities during your trading activities, please feel free to contact our customer support team at any time. We will be ready to assist you promptly. Thank you for your understanding and continued support.
We sincerely apologize for any inconvenience caused and truly appreciate your patience and understanding during this period.
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